Help Center

Click "Start Free Trial" on our homepage. You'll need to enter your email, create a password, and provide some basic information about your company. The whole process takes about 2 minutes, and you'll have immediate access to your dashboard.

Yes! We offer a 14-day free trial with full access to all features. No credit card required. At the end of your trial, you can choose a plan that fits your needs or your account will simply pause until you're ready.

Absolutely. MindSyte supports CSV imports for most modules. You can import equipment lists, employee data, inspection histories, and more. We also have import templates available to make the process smooth.

MindSyte includes a comprehensive suite of modules:

• Safety Audits – Create and complete inspections on any device
• Incident Reporting – Document incidents with photos, witnesses, and follow-ups
• Chemical Management – WHMIS-compliant SDS tracking and inventory
• Equipment Tracking – Maintenance schedules and service histories
• Work Orders – Assign, track, and complete maintenance tasks
• Training Records – Track certifications and expiry dates

Yes. Our mobile app allows you to complete inspections and audits offline. Your data syncs automatically when you're back online. Perfect for job sites with spotty connectivity.

Yes. You can create custom audit templates with your own questions, scoring systems, and required fields. You can also use our library of pre-built templates for common inspections like fire safety, vehicle checks, and workplace hazards.

Our pricing starts at $39/user/month when billed annually, or $49/user/month when billed monthly. We also offer discounts for larger teams. Visit our pricing page for full details.

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, we'll prorate the difference.

We accept all major credit cards (Visa, MasterCard, American Express) and can set up invoicing for annual enterprise plans. All payments are processed securely through Stripe.

Absolutely. MindSyte uses bank-level encryption (256-bit SSL) for all data transmission. Your data is stored in secure, redundant data centers with daily backups. We never share your data with third parties.

Click "Forgot Password" on the login page and enter your email. You'll receive a reset link within a few minutes. If you don't see it, check your spam folder or contact us for help.

Yes. MindSyte supports multi-company and multi-location setups. You can manage multiple sites from a single dashboard while keeping data separate for each location. Great for property management companies and multi-site operations.